Privacy Policy
Effective Date: 8/12/2025
Last Updated: 8/12/2025
HomeTown Coffee (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.ourhometowncoffee.net or interact with us online.
Information We Collect
We may collect the following information:
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Personal Information:
Name, email address, phone number, billing and shipping address, payment information, social media handles, and any other details you choose to provide. -
Account Information:
If you create an account, we store your username, password (encrypted), and associated profile information. -
Order Information:
Details about your purchases, including products ordered, payment method (processed securely via third-party payment processors), and delivery details. -
Contact Form Submissions:
Information you send us through our contact form, including your name, email, phone number, and message. -
Donation Information:
If you contribute through our “Pay it Forward” program, we collect your payment and optional contact information. -
Automatically Collected Data:
IP address, browser type, operating system, device information, and browsing activity using cookies or similar technologies.
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about orders, questions, or promotions
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Send marketing emails if you have opted in
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Improve our website, products, and services
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Administer donations and contributions
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Maintain security and prevent fraud
Sharing Your Information
We do not sell your personal information.
We may share your information with:
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Payment Processors (such as Square, Stripe, or PayPal) for secure payment processing
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Shipping Providers to deliver your orders
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Service Providers (such as email marketing or website hosting services) who assist in operating our site
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Analytics Providers (such as Google Analytics) to help us understand website usage
These third parties are only given the information necessary to perform their services.
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Remember your preferences
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Improve website performance
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Analyze traffic and usage patterns
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Serve relevant ads through platforms like Facebook or Instagram
You can disable cookies in your browser settings, though some site features may not function properly.
Embedded Social Media & Third-Party Content
Our site may include embedded content from Instagram, TikTok, Facebook, or other platforms. These services may collect information about you, including through cookies, even if you do not interact with them. Please refer to their individual privacy policies.
Data Retention
We keep your personal information only as long as necessary to provide services, fulfill legal obligations, and resolve disputes. You may request deletion of your personal data at any time (see Section 'your Rights').
Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure.
Your Rights
You may:
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Request access to the personal information we have about you
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Request corrections or updates
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Request deletion of your personal data
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Opt out of marketing emails by clicking “unsubscribe” in any message
To exercise these rights, contact us at:
Email: hometown.coffee24@gmail.com
Phone: 765-229-4200
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
For questions or concerns about this Privacy Policy, please contact us:
HomeTown Coffee
213 N Columbia St
Union City, IN 47390
Email: hometown.coffee24@gmail.com
Phone: 765-229-4200
Terms and conditions
Effective Date: 8/12/2025
Last Updated: 8/12/2025
Welcome to www.ourhometowncoffee.net (“Site”), operated by HomeTown Coffee (“we,” “our,” “us”). By accessing or using our Site, you agree to these Terms & Conditions. Please read them carefully.
1. Use of the Website
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You must be at least 18 years old or have permission from a parent/guardian to use this Site.
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You agree to use the Site only for lawful purposes and in accordance with these Terms.
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You may not attempt to damage, disable, or impair the Site’s operation or interfere with other users’ access.
2. Products & Services
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All descriptions, images, and prices of products are subject to change without notice.
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We reserve the right to refuse any order for any reason.
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If a product is listed at an incorrect price due to typographical error or system issue, we may cancel the order and issue a refund.
3. Orders & Payment
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Orders are subject to availability.
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Payments are processed securely via third-party processors (e.g., Square, Stripe, PayPal). We do not store your full payment details.
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You agree to provide accurate and complete payment and delivery information for all purchases.
4. Shipping & Delivery
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Estimated delivery times are provided for convenience and are not guaranteed.
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We are not responsible for delays caused by carriers or circumstances beyond our control.
5. Returns & Refunds
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Our return/refund policy is outlined on the Site. Please review it before purchasing.
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Certain items (e.g., food, perishable goods, custom products) may be non-returnable.
6. Donations & Pay it Forward Program
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Donations are voluntary and non-refundable.
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We will make every effort to use donations as intended, but we reserve the right to apply funds to similar purposes if necessary.
7. Intellectual Property
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All content on the Site, including text, images, graphics, logos, and designs, is owned by or licensed to HomeTown Coffee.
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You may not copy, distribute, or use our content without written permission.
8. User-Submitted Content
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If you submit photos, videos, reviews, or other materials, you grant HomeTown Coffee a royalty-free, perpetual, worldwide license to use, display, and reproduce that content in any media.
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You confirm that any submissions do not infringe on the rights of others.
9. Links to Other Websites
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Our Site may include links to third-party websites. We are not responsible for their content, privacy practices, or terms of use.
10. Disclaimer of Warranties
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Our Site, products, and services are provided “as is” without warranties of any kind, express or implied.
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We do not guarantee that the Site will be uninterrupted, secure, or error-free.
11. Limitation of Liability
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HomeTown Coffee shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
12. Changes to Terms
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We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date.
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Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
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These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles.
14. Contact Us
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If you have questions about these Terms & Conditions, please contact us:
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HomeTown Coffee
213 N Columbia St
Union City, IN 47390
Email: hometown.coffee24@gmail.com
Phone: 765-229-4200